Dplooy Drag-and-Drop Web Hosting FAQ
Find answers to common questions about our instant website deployment platform, multi file hosting, custom subdomain hosting, SSL included hosting, and pricing plans.
Getting Started
New to dplooy? Start here for the basics
What is dplooy and how does it work?
dplooy is a drag-and-drop web hosting platform that allows you to deploy websites and share files instantly. Simply drag and drop your HTML files, PDFs, images, or ZIP files, and get a live URL with custom subdomain hosting and SSL included in under 60 seconds.
How quickly can I deploy a website with dplooy?
You can deploy a website in under 60 seconds! Our instant website deployment system processes your files immediately and provides you with a live URL with SSL included hosting and a custom subdomain.
Do I need technical knowledge to use dplooy?
No! dplooy is designed for everyone. Our drag-and-drop web hosting platform requires no terminal commands, no complex configurations, just simple drag and drop upload. If you can drag a file, you can use dplooy.
Is dplooy free to use?
Yes! dplooy offers a generous free plan that includes 3 active projects, 5MB file size limit, 50MB total storage, and all core features like custom subdomain hosting, SSL certificates, and basic analytics. No credit card required to start.
What makes dplooy different from other hosting platforms?
dplooy focuses on simplicity and speed. Our drag-and-drop web hosting platform offers instant website deployment in 60 seconds, multi file hosting capabilities, automatic SSL certificates, and custom subdomains - all without requiring technical setup or configuration.
File Upload & Hosting
Everything about uploading and hosting your files
What file types does dplooy support?
dplooy supports HTML files for websites, PDF documents, images (JPG, PNG, GIF, SVG, WebP), and ZIP archives. Our multi file hosting platform optimizes each file type for the best viewing experience.
What are the file size limits?
File size limits depend on your plan: Free plan allows up to 5MB per file, Plus plan allows up to 50MB per file, and Pro plan allows up to 100MB per file. All plans support multi file hosting for multiple files per project.
Can I host multiple files in one project?
Yes! Our multi file hosting feature allows you to upload multiple files to create complete websites. You can upload HTML files with associated CSS, JavaScript, images, and other assets all in one project.
How do I host a complete website with multiple files?
Upload your main HTML file (usually index.html) along with your CSS, JavaScript, and image files. Our hosting platform will automatically serve your index.html file as the main page, with all other files accessible via relative paths.
Can I host ZIP files?
Yes! You can upload ZIP files for file sharing. Visitors can download the ZIP file directly. If you want to host a website from a ZIP file, extract it first and upload the individual files using our multi file hosting feature.
Do my files get SSL certificates?
Yes! All files and websites hosted on dplooy automatically get free SSL certificates. Your content is served over HTTPS by default for security and SEO benefits, regardless of your plan.
Plans & Pricing
Understanding our pricing and plan features
What's included in the free plan?
The free plan includes 3 active projects, 5MB file size limit, 50MB total storage, custom subdomain hosting, SSL included hosting, QR code generation, basic analytics, and community support. Files expire after 5 days.
What are the benefits of upgrading to Plus ($4.99/month)?
Plus plan includes 25 active projects, 50MB file size limit, 500MB total storage, no expiration (files never expire), no dplooy branding, advanced analytics, priority email support, and advanced SSL certificates.
What features does Pro plan ($12.99/month) offer?
Pro plan includes unlimited projects, 100MB file size limit, 5GB total storage, password protection, custom domains support, advanced analytics with PDF insights, online code editor, and priority support.
Can I change plans anytime?
Yes! You can upgrade or downgrade your plan at any time. When upgrading, you'll be charged a prorated amount. When downgrading, the remaining balance will be credited to your account.
Do you offer annual billing discounts?
Yes! Annual billing offers significant savings: Plus plan is $49.90/year (save $9.98), and Pro plan is $119.99/year (save $35.89). You can switch to annual billing anytime.
Is there a student discount?
Yes! Students get 50% off Plus and Pro plans with a valid .edu email address. Contact our support team to activate your student discount.
Features & Technical
Advanced features and technical questions
How do custom subdomains work?
Every project gets a custom subdomain like 'yourproject.dplooy.com'. You can choose your subdomain name when uploading. All subdomains come with SSL certificates and are available instantly after upload.
Can I use my own custom domain? (Pro feature)
Yes! Pro plan includes custom domains support. You can connect your own domain (like yourdomain.com) to your dplooy project. We provide setup instructions and CNAME records for easy configuration.
How does password protection work? (Pro feature)
Pro plan includes password protection for your projects. You can set a password that visitors must enter before accessing your content. Perfect for client previews, private portfolios, or confidential documents.
What analytics are provided?
Free plan gets basic view counts. Plus plan includes advanced analytics with visitor data, referrer tracking, and geographic insights. Pro plan adds PDF analytics, detailed insights, and export capabilities.
How does the online code editor work? (Pro feature)
Pro plan includes an online code editor that lets you edit your HTML, CSS, and JavaScript files directly in the browser. Make changes and see them live instantly without re-uploading files.
Do you provide a global CDN?
Yes! All plans include global CDN hosting to ensure fast loading times worldwide. Your files are served from the nearest server location to your visitors for optimal performance.
Account & Billing
Managing your account and billing
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), debit cards, and PayPal. All payments are processed securely through Stripe with industry-standard encryption.
Do you offer refunds?
Yes! We offer a 7-day money-back guarantee. If you're not satisfied within the first 7 days of your subscription, contact us for a full refund, no questions asked.
How do I cancel my subscription?
You can cancel your subscription anytime from your account settings. Your plan will remain active until the end of your current billing period, and you won't be charged again.
What happens to my projects if I downgrade?
Your existing projects remain active and accessible. However, you won't be able to create new projects if you exceed the lower plan's limits. Projects are never deleted when downgrading.
How do I delete my account?
You can delete your account from the account settings page. This will permanently delete all your projects, files, and data. This action cannot be undone, so please download any important files first.
Can I export my data?
Yes! You can download all your uploaded files anytime. Pro plan users can also export their analytics data. We believe in data portability and never lock you in.
Security & Privacy
Your security and privacy questions
How secure is my data on dplooy?
We take security seriously. All data is encrypted in transit and at rest. We use industry-standard security practices, regular security audits, and comply with GDPR and other privacy regulations.
Who can access my uploaded files?
Only people with the direct URL can access your files (unless you use password protection on Pro plan). Files are not indexed by search engines or listed publicly. You control who has access to your content.
Do you scan uploaded files?
Yes, we automatically scan all uploaded files for malware and viruses to protect our platform and users. We also check for compliance with our terms of service. Your content privacy is maintained during this process.
Are my files backed up?
Yes! We maintain redundant backups of all files across multiple data centers. However, we recommend keeping your own backups of important files as an additional safety measure.
What happens if you detect inappropriate content?
Content that violates our terms of service will be removed immediately. We may also suspend or terminate accounts for severe violations. We review reports promptly and fairly.
How long do you keep my data?
Free plan files expire after 5 days. Plus and Pro plan files are kept indefinitely while your account is active. After account deletion, we securely remove all data within 30 days.
Most Popular Questions
Quick answers to the questions we get asked most about our hosting platform
How fast is deployment?
Under 60 seconds from upload to live site with SSL included
Is it really free?
Yes! Free plan includes 3 projects, SSL, and custom subdomains
What files are supported?
HTML, PDF, images, and ZIP files with multi file hosting
Custom domains available?
Yes! Pro plan includes custom domains support